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The IFA Ombudsman Program:

The purpose of the IFA Ombudsman program is to:

  • Enable franchisors and franchisees to identify disputes early and to assist them in taking preventative measures.
  • Assist franchisors and franchisees by facilitating dispute resolution and recommending non-legal methods and approaches to resolving disputes.
  • Encourage franchisors and franchisees to work together to resolve disputes.
  • Provide confidentiality throughout the process
  • Provide objective and unbiased information and advice to all of the participants
  • Contact for the IFA Ombudsman: 1-888-452-0303 or email at ombudsman@ifaresolve.com